Skip to main content

JOB VACANCY AT SPERASOFT, ST. PETERSBURG-RUSSIA - Senior Helpdesk Engineer

Senior Helpdesk Engineer

Responsibilities:

  • Processing complicated requests, network, hardware and specific software troubleshooting
  • Quality control of executed Service Engineers requests
  • Create user documentation and guides, describe company policies
  • Create and conduct presentations of new rules and policies for the company internal users
  • Mentoring and training other HelpDesk team members.

Requirements:

  • Strong knowledge in hardware/ network /software troubleshooting: required to fulfill one of conditions:
  • - CompTIA A+ certificate or equal required
  • - CompTIA Network+ certificate or equal required
  • - MCSA Networking with Windows Server 2016 (Exam 70-741) certificate or equal required
  • Strong knowledge in Windows 7/8/8.1/10, troubleshooting
  • Passed training or certificate in ITIL required
  • Understanding Scrum and Kanban agile frameworks
  • Higher or specialized secondary education in the IT
  • Experience in support 3+ year
  • Good written and spoken English skills.

We offer:

  • Working with an international team of world class professionals on exciting and challenging projects
  • Relocation program for new hires
  • Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
  • Medical Insurance package
  • Sensible flexible working hours
  • Breakfasts, snacks and fruits available during the day, tea and coffee machines
  • Friendly team and a friendly environment
  • Casual workplace environment in downtown St. Petersburg; including bicycle parking, gym, game and chill-out zones
  • Additional benefits – care bonus to cover health, educational and safety needs, three paid days without sick list during a year, corporate parties and team buildings, referral bonuses and many more others.

Comments

Popular posts from this blog

Floyd Mayweather teases potential UFC bout by stepping inside the octagon as Conor McGregor responds with 'f*** the Mayweathers'

Floyd Mayweather has teased a the idea of himself fighting in the UFC in recent months and the boxing icon went one step further on Tuesday, posting a video of himself stepping into a mixed martial arts cage. With no caption accompanying the clip, The Money Team leader can be seen entering an octagon before pacing up and down as if he were about to engage in an actual MMA bout.  And Conor McGregor, the man who entered the boxing ring to fight Mayweather in a money-spinning Las Vegas showdown in August last year, was quick to notice. He wrote on Twitter: 'Hahahaha very good. Keep up the good work my son. Yours sincerely, Senior.'  The Irishman followed up his response with a picture of himself and his son with the caption *f*** the Mayweathers'. Mayweather set fans' pulses racing last month when he claimed he had been approached by the UFC about a potential MMA fight.  'They just called me not too long ago and asked me to come back,' he said. 'I can come righ…

Chelsea complete £17.5million deal for defender Emerson Palmieri from Roma

Roma defender Emerson Palmieri has completed his £17.5million move to Chelsea. Palmieri posed for pictures with the shirt on Tuesday evening after completing his medical and penning a four-and-a-half year contract. The Brazilian, who has been assigned the No 33 shirt at Chelsea, left his home in Rome to fly to London earlier in the day.  The 23-year-old left-back underwent several medical tests before putting pen to paper to move to Stamford Bridge. 'I came here because it’s a great team with a great history,' Emerson said. 'Today I am realising one of my dreams to pull on the shirt of such a great club. ‘English football is something I have been watching since I was 15 years old. It is a really beautiful game over here but it is going to be even more beautiful to play it.’ Chelsea have agreed to pay a further £5.2m in bonuses for Palmieri, who is likely to be eligible to face Watford next Monday. The Brazilian had been lined up as part of a double swoop with Edin Dzeko, but Che…

Anthony Joshua working hard in the gym as he steps up preparations for Joseph Parker showdown

With just over two months to go until his return to the ring, Anthony Joshua is shaping up nicely after putting in the hard yards at the gym. The world heavyweight champion faces Joseph Parker at Cardiff's Principality Stadium on March 31, where he beat Carlos Takam in October. And trainer Jamie Reynolds has shared footage of the 28-year-old stepping up his preparations with various workouts in the gym. With the clock ticking ahead of the fight, Parker has outlined how he feels he can better his opponent. 'I want to fight a fight that's going to be a fast-paced fight… movement, speed and just different angles – I think that's how we are going to attack Joshua,' Parker told Radio Live. 'He's [Joshua] dominated fighters that stand in front of him, that don't move – all they do is protect themselves,' Parker said about Joshua. When it comes to finding a sparring partner, Parker is looking for a similar fighting style to his 6ft 5in, 240-pound opponent Joshua…