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Academic Operations Manager at EF Education First, Moscow - Russia

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Job Description

As an Academic Operations Manager in a Kids and Teens school you are fully responsible for providing high academic management standards in EF Centres in Russia, improving production and school performance, supporting schools both on and off site and developing new projects.
You should be pro-active, goal-oriented and able to deliver effective training and workshops, constantly helping to improve the academic quality of EF Centres and lead academic teams to new achievements.
Your responsibilities will include
  • Constant improvement of the academic quality of EF Centres
  • Directors of Studies support, effective training sessions and workshops
  • Establishing clear goals and priorities for the academic staff
  • Supporting Directors of Studies and providing guidance on achieving production targets
  • Lesson observations and staff development
  • Recognising talent and developing star-performers to more senior academic positions
  • Customer communication and conflict resolution
  • Participating in and monitoring academic projects
  • Monitoring and managing KPI (Key Performance Indicators)
  • Pro-active in all areas of responsibility
  • Highly motivated and well-organized
  • Able to handle difficult situations positively
  • Professional in appearance, dress and manner
  • Flexible in approaches to work based on ongoing experience and local conditions
  • Able to manage people and processes effectively

  • University Degree
  • Advanced English competency (CAE or CPE certificates are an advantage)
  • Teaching Experience, minimum four years (kids and teens groups of various levels)
  • At least 1 year of similar working experience
  • TKT certificates/CELTA/DELTA/Trinity Diploma are an advantage
  • A thorough knowledge of EFL methodology
  • Leadership and conflict resolution skills
  • Confident user of modern technologies and business software
  • Excellent communication and interpersonal skills
EF English First is a division of EF, committed to teaching English around the world.
A global network of EF English First schools are set up to allow students of all ages to learn English without leaving their own countries.
EF English First in Russia comprises over 1300 employees and teachers, 6 regional offices and operates 24 English schools in 4 cities.
EFs Moscow office is Best Office Awards 2012 winner.
Click below to apply

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